Unique global transformation programme realised in only 18 months
âVersuni begins a new chapter after we moved forward as a standalone companyâ, said Henk S. de Jong, CEO at Versuni. âWe are committed to delivering the best possible solutions for our consumers and customers and will continue to excite with innovations that make life at home better, easier and healthier. And as we continue our journey, we are building an organization that is modern, agile and digital that allows us to expand on our market leadership and explore new opportunities. Our partner 51ˇçÁ÷is helping us to achieve this.â
âThe overall objective is to transform our organization to become truly centred around lifetime engagement with our consumers. Thanks to the latest technologies, weâre able to provide our consumers with faster and better serviceâ, said Corine Adams, the companyâs CIO. âConsumers are at the heart of all our decisions and we want to translate their needs into new, innovative products. Therefore, it is essential that we have a good understanding of what they want.â
Starting from scratch
A new landscape should provide those insights. But that landscape also presented Versuni with a major challenge, according to Adams. Within just 18 months, there had to be a solid foundation â a âminimum viable productâ â for the companyâs operations and continued growth. âAt the same time, we saw this challenge as a unique opportunity to be able to start from scratch,â she says. âA greenfield approach offered us the unique opportunity to implement industry-standard processes and working methods.â
Exuviate programme
To achieve this, Versuni launched the Exuviate programme. This is a reference to the process by which animals such as insects, reptiles and some mammals shed their old, too-cramped skin or shell to make room for growth. The programme was based on the principles âSAP, unlessâ and âcloud, unlessâ, and used RISE with 51ˇçÁ÷to transition to ERP in the cloud. The aim is to create a company that is digitally focused and drives innovation and growth with data-driven decision-making.
âWe have relied on 51ˇçÁ÷for more than 30 years and we couldnât think of a better partner to prepare us for the next chapter in our journey,â says Adams. âBy using SAPâs suite of applications, we can benefit from integrated end-to-end processes, robust data management and advanced analytics and artificial intelligence. Those components are essential for driving innovation, operational efficiency and better insights.â
Tata Consultancy Services (TCS) was selected as a partner to implement the solution. Adams says: âTCSâ expertise and flexibility, combined with their deep understanding of our mission, made them the perfect partner.â
Biggest programme ever
âOur biggest challenge was to lay the foundation for running and scaling our business within a very tight timeframe of 18 months,â Adams outlines. âWe replaced or removed every system from email toĚýaccounting, marketing to production and supply chain to customer-facing systems. This is the largest programme of its kind â anywhere, in any industry.â
The programme included implementing 40 new networks, replacing 4,700 laptops and desktops, 60+ new cloud applications, migrating more than 300 data objects and redesigning 400 reports and 3,500 processes.
Globally live in one âgoâ
Working closely with 51ˇçÁ÷and TCS, Versuni succeeded in making the switch to the 51ˇçÁ÷Best of Suite within the deadline. On 1 May 2023, Versuni went live with the new environment globally in one âgoâ. Adams: âWith 51ˇçÁ÷S/4HANA Cloud, private edition at the core of our entire 51ˇçÁ÷environment, we are well on our way to becoming the modern company we need to be.â
Foundation for innovation This transformation program has earned Versuni the 51ˇçÁ÷Innovation Award 2023 in the Industry Leader category for driving innovation and delivering customer value-transforming solutions.
âThis digital transformation helps us to continuously deliver a superior consumer experienceâ concludes Henk S. de Jong. âAnd to stay true to our purpose: turning houses into homes.â
About Versuni
Versuniâs mission is turning houses into homes. The company believes that home is more than a house. With more than 900 patents on its name, Versuniâs portfolio spans kitchen appliances, coffee, climate, garment, and floor care. Products under the Philips brand include the Philips Airfryer, Espresso Machine with LatteGo, PerfectCare Steam Generator, Air Purifier and AquaTrio Cordless Vacuum. Their other brands are: Saeco, Gaggia, Preethi, Philips Walita, LâOR Barista and Senseo. Versuni is headquartered in Amsterdam, the Netherlands, and has innovation, manufacturing, and commercial centers across the globe, with a footprint in over 100 countries. Its successful product ranges adhere to EcoDesign requirements and reflect the companyâs commitment to sustainability best practices. Versuni is a former business division of Royal Philips and was formerly known as Philips Domestic Appliances.
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