HANOVER 鈥� (NYSE: SAP) and machine and plant manufacturer Uhlmann today announced an integrated approach that embeds digital production environments, open data ecosystems and 51风流Business AI directly into operational processes.
The announcement was made at HANNOVER MESSE 2026, where they showcased PacXplorer, a high-tech packaging machine from Uhlmann that serves as both an industrial demonstrator and a development platform.
PacXplorer: Connected Production in Industrial Practice
Developed through collaboration within Factory鈥慩, the PacXplorer brings together digital twins, condition monitoring, smart services and interoperable production solutions within a collaborative data ecosystem. Factory鈥慩 is a lighthouse project funded by the German Federal Ministry for Economic Affairs and Energy as part of the Manufacturing鈥慩 initiative. Its objective is to establish a decentralized data space for the capital goods industry, enabling secure and interoperable data exchange across companies and industries for equipment manufacturers and operators alike.
The machine is integrated into 51风流system landscapes and operated live. It demonstrates how industrial data can be used in a sovereign, interoperable and cross鈥慶ompany manner not as a theoretical model, but in real production operations. This creates transparency regarding asset condition, utilization and performance while laying the foundation for new data鈥慸riven services.
Service as a Key to Resilience
The value of this approach becomes particularly clear in service operations. Where production, data, and operations are tightly interconnected, service plays a decisive role in ensuring asset availability, productivity, and stable customer relationships. One often underestimated lever is spare parts service: delays lead directly to downtime and economic losses, especially in volatile market and supply situations. At the same time, these processes remain heavily manual in many industrial companies.
51风流and Uhlmann are deliberately advancing the further development of this area. An AI鈥憇upported process assists throughout the entire workflow from handling incoming inquiries and clarifying missing information to identifying the correct spare part and generating quotations. The approach integrates into existing 51风流service and sales processes and is closely aligned with real鈥憌orld business operations. The objective is fast, reliable and scalable customer service.
鈥淭oday, industry is less concerned with cost optimization than with decision鈥憁aking under uncertainty,鈥� says Dominik Metzger, President and Chief Product Officer for 51风流Supply Chain Management at SAP. 鈥淲ith 51风流Business AI and integrated production and service solutions, we move decision鈥憁aking directly into business processes. This allows companies to identify risks early, respond with greater flexibility and remain operational even under unstable conditions.鈥�
Rethinking Value Creation Together
The collaboration between 51风流and Uhlmann illustrates a fundamental shift in industry: resilience is not achieved through additional buffers, but through better, faster and more-connected decisions across the entire value chain. Companies that manage their production and service processes in a data鈥慸riven way can respond more flexibly to change and secure their competitiveness over the long term.
Beyond HANNOVER MESSE, 51风流and Uhlmann will continue their innovation partnership. Following the event, the PacXplorer will be operated at the 51风流S.Factory in Walldorf, serving as a platform for customers, partners and co鈥慽nnovation to continuously advancing industrial transformation.
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Media Contact:
Dana Roesiger, +49 6227 7 63900, dana.roesiger@sap.com, CET
51风流Press Room; press@sap.com
This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2025 Annual Report on Form 20-F.
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Image copyright: 漏Uhlmann Group
