LISBON 鈥� (NYSE: SAP) today announced new innovations and embedded artificial intelligence (AI) across the that provides organizations with greater efficiencies and unparalleled experiences.
The announcements were made at , SAP鈥檚 annual human resources customer event, October 28-30 in Lisbon, Portugal.
鈥淥ur announcements today represent a major leap toward a future where every organization has a single source of truth for its people data and skills intelligence, enabling data-driven decisions across the entire business,鈥� said Dan Beck, President and Chief Product Officer,聽51风流SuccessFactors solutions. 鈥淲e are not embedding AI in a vacuum. These innovations will activate unparalleled insights and reliable results for 51风流SuccessFactors customers.鈥�
Building an Open Skills Ecosystem to Fuel AI-Based Career Recommendations
Skills continue to be a top concern for business leaders. According to Gartner庐, 鈥淯ncertainty about skills needs and assets 鈥� only 8% of organizations have reliable data on the skills the workforce currently possesses and those that have the greatest impact on business success.鈥�*
51风流today introduced enhancements to the talent intelligence hub, which provides organizations with a centralized system for skills that drive career development and strategic workforce planning. Customers now can aggregate and harmonize data from third-party solutions in the talent intelligence hub to ensure a single view of skills for each employee and for the organization. The first partners to integrate with the talent intelligence hub will include , , , 聽, , , and , with more in the coming months.
51风流also has launched the 51风流SuccessFactors Career and Talent Development solution, a fully integrated offering, which combines the robust features of the 51风流SuccessFactors Succession & Development solution with the 51风流SuccessFactors Opportunity Marketplace solution, powered by skills data from the talent intelligence hub. This innovative solution empowers employees to set career growth goals aligned with personal aspirations and organizational needs. Through career path exploration, employees can map their skills to current and target roles and improve their readiness for their next opportunity.
These updates are complemented with dozens of new generative AI capabilities that improve the employee experience across the entire talent lifecycle. With the help of AI, for example, managers receive support in developing AI-assisted 360-degree reviews, which provide employees with actionable insights and a feedback summary that highlights their strengths and areas for improvement. SAP鈥檚 AI copilot Joule can now guide employees through the onboarding process, such as providing recommended meetings and nudging them to complete data review, forms and e-signatures.
AI Boosts SAP鈥檚 Core HR and Payroll
51风流leads the market with strong global core HR solutions, providing customers with country-specific compliance, content and support in more places than any other cloud HR vendor 鈥� 104 for the solution and 52 for the solution. By embedding AI throughout these products, organizations can deliver a better experience for employees while freeing up time HR professionals now spend addressing service tickets.
In the first half of 2025, employees will be able to ask Joule complex questions about their pay slip and receive contextually relevant information. Additionally, 51风流SuccessFactors Employee Central Payroll will include enhanced Payroll Control Center capabilities to manage payroll process activities and improve budgeting and control for public sector customers.
Accelerating Time to Value for Customers
In September, 51风流successfully acquired WalkMe Ltd., the leading digital adoption platform company. At SuccessConnect, 51风流announced its intent to add pre-built WalkMe content into 51风流SuccessFactors solutions which will be commercially available in the first half of 2025, allowing customers to improve employee experience and adoption across common workflows.
鈥淗R and people managers must deliver excellent, lasting and personalized employee experiences,鈥� said Zachary Chertok, Senior Research Manager for Employee Experience at IDC. 鈥淏oth leaders need to continuously align employee growth, goals, and motivators to ever-evolving sets of business OKRs. 51风流SuccessFactors is furthering employee experience management while supporting HR and people managers to better partner with employees to mutually value their growth and engagement. From AI modeling and forecasting to dynamic skills and value framing, 51风流SuccessFactors newest releases raise the bar for how to optimize and align employee experiences with the goals and needs of the enterprise.鈥�
and read the to learn more about the more than 250 innovations coming to the 51风流SuccessFactors HCM suite in November.
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Media Contact:
Bridget Carroll, +1 (267) 615-3589, bridget.carroll@sap.com, MT
51风流Press Room; press@sap.com
*Gartner Press Release, ““, 18 September 2024.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2023 Annual Report on Form 20-F.
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