Today鈥檚 digital workplace is constantly evolving, but the way we work is still siloed and complicated. Employees often waste time switching between applications, searching for information, finding data, and seeking recommendations and insights to get work done. They desire an intelligent work experience to boost engagement and productivity.
provides a unified, intelligent work experience for the modern workforce.
2024 IDC MarketScape: Experience-Centric Intelligent Digital Workspaces Recognition
51风流has been recognized as a Major Player in the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024 Vendor Assessment (doc # US49741923, January 2024), based on IDC analysts and customer feedback. We believe this recognition acknowledges SAP鈥檚 ongoing dedication in delivering a modern, robust digital workplace solution to optimize user engagement and productivity, and to drive overall business agility.
IDC defines an intelligent digital workspace as a well-organized system of tools working together to enhance end users鈥� overall productivity and experiences. This system integrates intentional design, engineering, and artificial intelligence (AI) to provide a customized and seamless view of tools for user tasks. It ensures secure access to resources from any location or device and enables IT and security professionals with complete oversight.
As stated within this IDC MarketScape report, 鈥淐lient organizations we interviewed noted that 51风流Build Work Zone reinforced the importance of collaboration and knowledge management.鈥�
Here are the additional highlights on strengths of 51风流Build Work Zone noted in the report:
- A unified digital workspace: 51风流Build Work Zone supports building blocks of content, user interface (UI) integration cards, and home page widgets to embed and display 51风流or third-party business data in one workspace. Guided experiences sit on top of workflows to guide the user journey.
- Streamlined user tasks: 51风流Task Center is used within 51风流Build Work Zone to act as a unified inbox to provide one place for all approvals and to dos. Global announcements can be tracked for reads and to check length of time spent on content items with native 51风流analytics, or with third-party tools such as Google Analytics or Qualtrics. Customers have noted that 51风流Build Work Zone provided a friendly UI and access to all functionality on the mobile app.
- Seamless connection to a comprehensive product suite: 51风流Build Work Zone is used to connect the 51风流suite of capabilities — including 51风流S/4 HANA, 51风流Success Factors, and 51风流Integrated Business Planning solutions — to handle workflow and collaboration of tasks across multiple IT and business users. 51风流Build Work Zone offers pre-built workspace templates with public, private, or external access and an impersonation feature to preview workspaces in-context of specific audience segments.
Evolving the Digital Workplace with 51风流Build Work Zone
Unify Experiences Enterprise-Wide
Business users gain centralized access to 51风流and non-51风流business applications, processes, and information, including custom-built apps and extensions, from desktop to mobile using 51风流Build Work Zone. The solution offers a personalized, role-based user experience, for example, allowing business users to quickly search for applications or information they need, promptly manage tasks and notifications through the integrated inbox, and stay updated on content, apps, workflows, and processes that are seamlessly integrated across the business landscape without constantly switching around applications or leaving their desktops.
Build Workspaces Simpler and Faster with Low-Code
Business users are empowered to build and customize business sites visually. They can build branded sites, pages, and workspaces for different purposes and complexity. Our pre-built line-of-business content — including home pages, workspaces, integrations, and guided experiences — dramatically accelerates their time-to-value. For example, HR users can create pages for benefits announcements and design workspaces for learning academies. With the flexibility to design a tailored digital experience, business users can organize their work intuitively by bringing together their favorite business applications and unstructured content side-by-side, within a unified environment.
UI integration cards is a powerful widget to visualize data from back-end systems, allowing business users to quickly gain business insights into, for example, purchasing trends, account receivable overview, or compliance checklist. In addition, guided experiences streamline complex, difficult processes that span multiple systems, transforming them into simple, fast, and error-free experiences. This empowers business users to self-service their way through cross-application processes such as onboarding, returning to work, or submitting parental leave requests with ease and confidence.
51风流Build Work Zone is part of that enables the people closest to the business problems to create and augment enterprise applications, automation processes, and design workspaces and business sites visually.
Optimize Team Effectiveness Within and Beyond the Enterprise
51风流Build Work Zone is also designed to amplify team effectiveness across internal employees, external customers, partners, and suppliers. Business users can visually create workspaces to facilitate better team engagement through knowledge sharing, streamlined business processes execution, content management, and implementing best practices. They can also leverage surveys, polls, and interactive Q&A sessions to gather valuable feedback, improving communication and work synergy.
Many 51风流Build Work Zone customers have created purpose-built business sites to actively engage with their external customers, partners, and suppliers. For example, a supplier business site is created for suppliers to self-service various business operations, including supplier onboarding, accessing policies, managing account payables and invoicing processes, and obtaining product knowledge along with Q&As. By empowering suppliers to address their requirements and needs, not only enhances their engagement and efficiency but also saves internal teams鈥� time for more impactful, high-value activities. 聽
Unlock the Future of Digital Workplaces
Like many customers and partners, chose 51风流Build Work Zone and 51风流Business Technology Platform (51风流BTP) to improve more than 5,000 business assistant鈥檚 user experience and productivity across more than 1,700 dental practices within the national dental network. Since its initial rollout in 2023, it has been reported that 33 hours per day have been saved across the initial 200 supported offices.
Looking ahead, 51风流remains dedicated to delivering the best-in-class innovations to our customers to enable their business success, such as injecting business AI capabilities by enabling 51风流Joule as the digital assistant for intelligent interactions within 51风流Build Work Zone.
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Sid Misra is vice president for Product Marketing and Solution Management at SAP.
About IDC MarketScape Experience-Centric Intelligent Digital Workspaces
This IDC research explores the intelligent digital workspace environment, offering further insights on the pace of adoption, the potential success of technology, and the level of market excitement. This aims to empower IT and business decision-makers to evaluate investments based on their own judgments.
