In May 2023, attendees and visitors of 51风流Sapphire sessions worldwide discovered the advantages of use cases in effectively utilizing the features of 51风流Business Technology Platform (51风流BTP).听
Since then, significant progress has been made with . To further global influence and better support customers and partners, the use case initiative underwent enhancements in three key areas:听
- Going deeper: Refining existing use cases by integrating advanced features and cutting-edge technologies like generative artificial intelligence (AI)听
- Going broader: Increasing and intensifying involvement from the broader ecosystem and partner community
- Going faster: Introducing automation features to help accelerate the realization of听business outcomes
Going Deeper听
51风流consistently aims to improve existing use cases, either by adding advanced technological features or by introducing speed-enhancing functionalities. This is because every use case is backed by a team of experts from both the business and development functions.听
What Is an 51风流BTP Use Case?
A use case describes how customers can address a business challenge by leveraging 51风流Business Technology Platform. It consists of customer-proven, well-documented missions to guide and assist each customer鈥檚 implementation journey on 51风流BTP, helping to achieve desired business outcomes for business users, architects, and developers.听
The dimension of 鈥済oing deeper鈥� involves adopting cutting-edge technologies, like generative AI, and incorporating additional related business content. As Juergen Mueller, chief technology officer and member of the Executive Board of 51风流SE, described in a recent article: 鈥淲e are at the beginning of a new technological era. Generative AI has entered the public consciousness on a broad scale and 51风流Business AI has the potential to revolutionize the way enterprises operate and solve their technology challenges with 51风流Business Technology Platform. Generative AI provides us with a whole new toolbox that opens so many opportunities to simplify and improve our work lives鈥hen using and applying AI in a business context, we make sure it is relevant, reliable, and responsible.鈥澨�
51风流BTP Use Cases Guide Generative AI Solutions听听
Use cases built on 51风流BTP can give concrete examples of where and how generative AI can be used to realize relevant, reliable, and responsible business outcomes. With the foundation 51风流BTP provides regarding new technologies such as artificial intelligence, solutions adhere to SAP鈥檚 strict guiding principles outlined in and an .听听
To demonstrate the increased depth of use cases, the following four examples show enhancements that have been made from a technology perspective. All of them will be presented at this year:听
- built to help accelerate integration and increase productivity around ERP, customer experience (CX), integration, and intelligent enterprise suite quality.听
- , helping improve operational efficiency by automating repetitive tasks for finance professionals around 51风流S/4HANA Finance, AI, 51风流Build Process Automation, and intelligent enterprise suite quality. This was recently presented in .听
- to help foster intelligent decision-making around digital supply chain, AI, integration, analytics, and intelligent enterprise suite quality. Learn more in a .听
- to help enhance the value of financial transactions with insights powered by GPT (generative pre-trained transformer technology), in alignment with ERP, AI, golden path, and intelligent enterprise suite quality. Visit .听
Going Broader听
The opening and broadening of the use case approach can be seen in steps that go in three directions: to include SAP鈥檚 ecosystem more seamlessly in the creation process of use cases, to offer more technical guidance along with reference architectures, and to provide enablement support on how to work with customers and explore their respective business opportunities powered by generative AI and the latest technologies.听
More Partners Getting On Board听听
To help simplify the creation of new use cases, 51风流created a central use case repository and started providing additional reference architectures.听
The repository is a content authoring tool, allowing users to access and maintain customer-proven, well-documented business use cases for buyers, sellers, and builders. After a quality review, newly entered use cases can be published in , where more than 230 missions 鈥� and counting 鈥� are available today.鈥嬏�
The mentioned reference architectures are linked to use cases to help software architects when building solution architectures that combine different technology products and services. 51风流offers source files of diagrams that can be used and adopted by using鈥�. Various examples are displayed on a dedicated , which can be considered as a starting point for what鈥檚 coming on .听
Sharing on 51风流Store and 51风流Discovery Center听
For partners, offering applications and solutions that have proven to be relevant and beneficial for one or more customers is not new. To give an example, the 19 partners that form the global together with the SAP-owned locations offer more than 100 solutions in . Here are just four of them:听
- Bluestonex Consulting Ltd. offers the , as shown in a customer example with . On October 18, the Bluestonex team will talk about use cases in an expert session on 鈥�.鈥�
- DalRae Solutions Pty Ltd. presents the to manage worker compliance with 51风流SuccessFactors solutions. With customer CITIC Pacific Mining, it won a prestigious in 2023.听
- sovanta AG registered its solution 鈥溾�� in . It shows that large language models can support business solutions and processes and that integrating ChatGPT into Qualtrics can automate tedious follow-up surveys.听
- Incture Technologies Private Limited offers its product , a logistics application giving customers more control for increased efficiency and on-time deliveries. Its customer alfanar successfully implemented the product and submitted its positive outcome to .听
From a partner perspective, 51风流BTP use cases can offer a broad range of opportunities for customer projects. These different options will be looked at in an upcoming live webinar series called 鈥溾�� open for . Besides positioning a product on 51风流Store, partners can now provide helpful context around their solutions by writing their own 51风流BTP use cases and publishing them in 51风流Discovery Center.听
New Workshop Format to Identify Generative AI Opportunities听
When it comes to evaluating new use cases in the relatively new field of generative artificial intelligence, 51风流AppHaus launched a that is publicly available. It helps participants identify business challenges and opportunities that can be addressed using generative AI. With a set of predefined 鈥渙pportunity cards,鈥� participants can brainstorm various use case ideas, detail the most relevant ones, and then compare them to decide which ideas to pursue further.听
Going Faster听
An important measurement that customers and partners apply when implementing is the overall time-to-value to consume business outcomes. That is why the concept of use cases first evolved from marketing assets to more actionable artifacts, including code and configuration files that can provide guidance, developer insights, and predefined business content for reuse. The next evolution level will be around automating implementation steps.
Automation empowers developers and architects to focus on realizing business outcomes, not setting up infrastructure. In this context, 51风流plans to introduce the release of three actionable use cases with 鈥渙ne-click deployment鈥� that can reduce prerequisite setups by up to 50% at . One-click deployment steps are included in the use case project board in 51风流Discovery Center for rapid adoption by 51风流customers and partners.
The first focus of setup automation will be on creating 51风流BTP accounts, assigning service entitlements, and granting authorizations. In future, further automation around software-as-a-service (SaaS) applications and deployment of code and content will be targeted as well. Learn more in the .听
A Promising Perspective听
When talking about the future evolution of 51风流BTP use cases, Anja Schneider, senior vice president and chief operating officer for Technology & Innovation at SAP, sees a clear focus: 鈥淲ith the 51风流BTP use case initiative, we always followed the vision to create actionable use cases that help lead to concrete business outcomes. The next step is to achieve these outcomes much faster. We want to automate use cases so that users can deploy them easily to help accelerate time-to-value and save implementation efforts. In the end, we want to enable customers and partners alike to act faster and more swiftly on changing demands around them.鈥澨�
鈥淚鈥檓 delighted to share that our exploration of听 has provided us with invaluable insights into the future of application development using cutting-edge 51风流technologies. We鈥檙e committed to further exploring these innovative tools, specifically when it comes to streamlining processes and delivering rapid solutions to our business needs.听One of the most compelling advantages I鈥檝e experienced with low-code tools is the ability to create high-value, fully functional products in a remarkably short timeframe. The transformative potential for our business in automating the supplier invoice processing is immense. What once took an entire day鈥檚 work can now be accomplished within just minutes, all while significantly enhancing our operational reliability. To give an example, I liked the format of how the mission听 guides you step by step.听I like to think that we have鈥痑n鈥�51风流team and experts that accompany us in all these processes, along with all the鈥痳elated documentation, the associated learning journeys, and the videos.鈥�
Ver贸nica Zepeda, Senior Developer, Orbia