In an age where change is a constant and innovation an imperative, 51风流solutions run among the most mission-critical systems around the globe while enabling businesses to leverage the innovation they need to achieve their purpose.
At 51风流Sapphire Virtual in 2022, Lenovo joined a conversation with Chief Marketing and Solutions Officer and Member of the Executive Board of 51风流SE Julia White on 鈥淩ealizing the Power of Becoming an Intelligent, Sustainable Enterprise.鈥�
With regard to the investments 51风流makes in the area of digital supply chain, Yang Yuanqing, chairman and CEO of , said, 鈥淚鈥檓 very happy to see the continuous enhancements for our supply chain solutions. Lenovo delivers over 150 million products a year, which means we deliver about five products every second to our customers around the world with an on-time delivery rate of 96%. 51风流is key in this effort with its world-class supply chain solutions.鈥�
鈥淭ogether with SAP, Lenovo is building new, state-of-the-art smart factories globally. These new smart factories are running on Lenovo infrastructure with end-to-end, order-to-delivery solutions connecting over 2,000 suppliers to billions of customers,鈥� said Yuanquing. 鈥淭hat will definitely take Lenovo manufacturing to a whole new level.鈥�
Scaling Operations and Investments to Meet Growing Customer Demand
Arthur Hu, senior vice president and CIO at Lenovo and CTO of at Lenovo Group Ltd., remarked, 鈥淚t鈥檚 critical to have the latest technology. Digital helps us achieve the efficiency and accuracy at scale and smart technology helps us take the latest operating models and incorporate artificial intelligence (AI) into our operations. has been helping us power that journey and is one of our cornerstone investments in the modern, digital, and smart core.鈥�
Sustainability Is Moving to the Forefront
Lenovo is seeing sustainability move to the forefront in communications with its customers across all levels and geographies. 鈥淭his matches perfectly with Lenovo鈥檚 services-led transformation that we are driving,鈥� said Hu. 鈥淟et鈥檚 take, for example, device as a service 鈥� . We are able to design sustainability into each step of the offering. We can think about how to deploy efficiently, maximize utilization during the asset lifecycle, and use recovery services for secure and responsible handling at the end of the useful device life.鈥�
鈥淏y reimaging our services with sustainability in mind, we are able to do right for our customers and meet our sustainability goals. The right technology and services means being able to say yes to more things and the right things,鈥� he concluded.
Transitioning from a Hardware Company to a Full-Service Technology Solutions Provider
In terms of transformation, Hu said: 鈥淎t Lenovo, we know transformation because we are starting it and doing it ourselves. We call it 鈥楲enovo powers Lenovo.鈥� We have revamped our entire company with a new services-led business model supported by modern digital infrastructure.”
鈥�51风流has been on a long journey with us. Beyond smart factories and , we are using cloud services from 51风流to great effect,鈥� he added. 鈥淲e鈥檝e got in the cloud to gain visibility into our procurement spend and we are using to manage employee expenses and provide a better experience. On the frontlines of our transformation is , which is our umbrella for offering everything on our portfolio as a service. That鈥檚 been a key trend.”
鈥淭o make it work, we needed the ability to engage our customers differently than in the traditional hardware sale, building by period, by service, by item,鈥� said Hu. 鈥淎nd here we are using on powered by . This allows us to rapidly bring new business offerings to the market in a scalable way.鈥�
鈥淲e are working to identify innovation opportunities with SAP. We are taking what we are doing together on transformation, figuring out what other companies may require, and turning that into code and functionality as 51风流solution components. This makes the entire community and ecosystem more valuable,” said Hu. “All this comes together to make an excellent case where we are using the combined power of our technologies to advance our transformation at speed and lead the way with new, compelling value propositions for our customers.鈥�
Learn more about how to achieve resilient, connected, and sustainable supply chain management processes from design to operate or from 51风流Sapphire Virtual in 2022.
Karin Fent is senior director of Global Customer Success Digital Supply Chain at SAP.
