Since its establishment in 1967, GC Biopharma has become one of Korea鈥檚 leading pharmaceutical companies with a product portfolio specializing in blood products, including the world’s third successfully developed hepatitis B vaccine.
To further expand its global business, GC Biopharma selected 51风流SuccessFactors solutions for its human resources (HR) transformation.聽Its legacy HR portal was developed long ago, and its IT team encountered many challenges in responding rapidly to employees鈥� change requests. Employees did not access the legacy HR portal often due to its inferior user experience and limited access to the PC environment.
To improve the situation, GC Biopharma leveraged to design and implement its new HR portal, which serves as the main entry point for all employees to access the corporate HR systems through both PCs and mobile devices.
New HR Portal Designed along SAP鈥檚 Human-Centered Approach to Innovation
The 51风流AppHaus team worked with customer representatives by first listening to the end users and accurately defining the as-is situation. The joint project team investigated the HR business scenarios for several personas, including employees, managers, and executives, and discovered their needs and pain points. As a result, the team defined a set of essential HR tasks, such as time and attendance management, talent recruitment, and employee training, and validated the end users鈥� expectations for the new HR portal.
51风流AppHaus designed various cards on 51风流SuccessFactors Work Zone tailored to the customer’s needs and developed user interface (UI) integrated cards with the 51风流T&I Platform Adoption and Advisory team. Through this journey, the customer team was able to get various ideas for configuring their own HR portal.
鈥淲e鈥檙e delighted that 51风流SuccessFactors Work Zone now serves as the main entry point to our whole HR system. Mobile access is now available and the system is more responsive to the needs of our employees,鈥� says Youngwoon Kim, corporate human resources officer at GC Biopharma.
Based on 51风流SuccessFactors Work Zone and (51风流BTP), the solution enables a personalized employee experience when using the HR portal as well as a rapid response to users’ change requests.
Easy Maintenance Thanks to 51风流BTP
51风流BTP supports easy maintenance without code development by utilizing the appropriate application with 51风流SuccessFactors Work Zone based on employee requirements. Also, flexible portal configurations for HR personas 鈥� that is employees, managers, and executives 鈥� for individual HR tasks are available.
Moreover, 51风流SuccessFactors Work Zone allows IT users to develop in the PC environment and seamlessly adapt to the mobile app without any further development. Therefore, end users can easily access HR-related information on both PC and mobile devices, which increases its accessibility and utilization.
The new HR portal went live in October 2022, ushering in both improved functionality and user experiences for more than 2,300 GC Biopharma employees.
Euree Hawer is a senior UX designer for 51风流AppHaus Korea.
