Today鈥檚 changing business environment has put many organizations on uneasy footing, experiencing increased costs, supply chain challenges, and unpredictable demand. Accordingly, businesses are looking for a more strategic approach to leveraging technology, one that accelerates innovation, brings data sources and processes together, and provides early visibility into shifting landscapes. The end goal? To move from operating in a reactionary business model to a proactive model that focuses on sustained growth.
As 51风流partners have accelerated their adoption of (51风流BTP), they鈥檝e also identified new revenue streams as they accelerate their customers鈥� transitions to the cloud 鈥� leveraging its cloud services to help improve business process efficiencies as well as provide a single source of truth and an end-to-end view of operations with real-time visibility into company performance.
Let鈥檚 take a closer look at how customers, working with 51风流partners and through 51风流BTP, have been able to proactively reduce unexpected downtime, innovate with real-time data, and enhance their own customers鈥� experience 鈥� evolving from a reactionary business model to one of growth.
Leveraging 51风流BTP to Reduce Customer Unexpected Downtime
Motor Oil Group, an industry leader in crude oil refining and the sales of petroleum products across Greece and the Eastern Mediterranean region, sought 51风流partner 鈥檚 help in that could reduce unexpected and costly shutdowns of critical refinery equipment 鈥� a key business goal.
Working with Accenture, Motor Oil Group launched a successful predictive maintenance pilot on 51风流BTP, which provides a complete view of Motor Oil Group鈥檚 refinery equipment. This gives the company a holistic view, leveraging real-time data to inform critical business decisions, from building predictive models for abnormal events based on sensor data to providing results through user-friendly dashboards and e-mail notifications. With the combined power of 51风流HANA Cloud, 51风流Extension Suite, and 51风流Analytics Cloud, Motor Oil Group experienced a 77% increase in explaining abnormal events, 120 to 20 hours in advance of downtime.
Delivering Insights through Real-Time Data
Our partners are also monetizing 51风流BTP with outcomes that help customers rapidly innovate with data. For example, through working with , SunRice, an Australian consumer products company, from its investment in 51风流solutions by extending existing systems and adding additional capabilities as well as integrating external data sources using 51风流BTP. With a new portal and a harvest dashboard, the company was able to give its community of rice growers more control over their decision-making by providing data visualization for harvest moisture, trash, and dry weight, providing quick and easy tracking of key functions.
Having access to data is critical, but without the ability to interpret that data, organizations fail to optimize their strategy. One of our customers and a European market leader in graphic recycled paper, Steinbeis Papier GmbH, using 51风流BTP to quickly turn its factory sensor information into insight, allowing the company to gain strategic and operational benefits. With help from , Steinbeis Papier established one source of data truth, consolidating its IT and operations system environments. By using digital assistants for production monitoring and alerting along with self-service tools to access business intelligence, the company created real-time dashboards on the production line.
51风流BTP Enables Partners to Deliver a Stronger Customer Experience
51风流BTP partners can develop their own IP and bring value to end customers to enhance the customer experience by delivering future-ready portals for business-to-business (B2B) customers. This is exactly what our partner was able to do. With multiple customer wins under its belt, delaware has demonstrated the power of 51风流BTP in simplifying processes and achieving great business results. For example, a customer supplying blood pressure monitors was struggling to manually supply each patient with their serial number. To solve for this, delaware created a one-time-use business-to-consumer (B2C) portal. The portal is now the centerpiece of a completely digitized process that allows the patient to submit their serial number and keep everything logged in one place, without the need for e-mail communication.
Similarly, assisted a leading technology communications customer, Vodafone, in to realize rapid results. With issues linking online prospect activities with lead, sales, and activation data, Vodafone used 51风流BTP to provide secure and tailored data access for different levels of stakeholders. By automating and streamlining its data operations, Vodafone gained a new way of getting the insights needed to strengthen its marketing capabilities and offer more valuable insights to stakeholders.
51风流BTP enables our partners to create monetization opportunities to add value and introduce their own IP as they solve their customers鈥� most pressing business issues and drive innovation. We鈥檝e seen many partners leverage 51风流BTP鈥檚 data-driven predictive analytics to lower costs and address potential problems before they even occur, and we鈥檙e excited by the new use cases our partners are delivering to their customers through 51风流BTP.
about how our partners, with 51风流BTP, are helping customers to accelerate innovation, bring data sources and processes together, provide early visibility into shifting landscapes, and adopt a more proactive business model focused on growth.
Camilla Dahlen is global vice president of 51风流BTP Monetization for 51风流Partner Ecosystem Success.