WALLDORF 鈥� (NYSE: SAP) today announced availability of experience-driven journey to process analytics.
The new offering correlates experience data from user surveys (whether customer, supplier or employee) with underlying IT systems, giving companies the ability to understand how best to optimize their end-to-end business processes for both operational excellence and customer experience. The company also announced that 51风流Signavio will be a brand of SAP, reflecting SAP鈥檚 commitment to this market segment.
With business pressures intensifying as markets become more volatile and consumers become more unpredictable, managing change will be one of the toughest and most important problems businesses face today. While business process management (BPM) solutions provide a starting point for managing change and understanding interconnectivity among operational systems, they often can鈥檛 paint the full picture. By connecting experience data with operations data, our customers can now uncover the impact of process changes on end users and have the tools they need to optimize outcomes.
The journey to process analytics capabilities within 51风流Signavio software recently completed beta testing with over 25 companies globally, with immediate availability to customers through the 51风流Signavio Process Transformation Suite. 51风流Signavio customers can join the early adopter program to get their experience data in 51风流Signavio solutions for the full journey to process analytics functionality.
鈥淲ithout customers, you cannot gather and understand the value of analyzing and improving processes,鈥� said Rashmeer Pahlad, business analyst, NTT Ltd. 鈥淭he outcome of improving processes is to streamline and improve the way we as a business work and, as a result, improve the way operations deliver quality and value to a customer.鈥�
“Connecting internal process flows with customer sentiment can help us understand how customers perceive our operating model and optimize our internal processes accordingly,鈥� said Alexander Roettcher, director, Industries and Markets, Endress+Hauser Group Services.
Based on the success of the recently launched 51风流Signavio Journey Modeler solution, 51风流is expecting significant uptake and will be working closely with its go-to-market partners to meet anticipated demand.
Demand for Business Process Transformation Drives New Growth for 51风流Signavio Solutions
Following the acquisition of Signavio by 51风流in March 2021, the combination of 51风流and Signavio solutions created the most comprehensive business process transformation portfolio on the market. The past year demonstrated that sophisticated, simple process management solutions provide customers a more rapid and robust ROI on their transformation initiatives, leading to strong triple-digit growth for 51风流Signavio solutions. This market uptake has allowed for more than doubling development resources and faster delivery of innovative new technology, including the new journey to process analytics capabilities.
鈥淐onsistent feedback from customers validates our beliefs when we joined with 51风流just over a year ago,鈥� said Gero Decker, a co-founder of Signavio and now co-general manager, 51风流Signavio, SAP. 鈥淥ur business process transformation portfolio is giving organizations a new, data-driven way of identifying touch points where they can remove friction and create delight for employees, suppliers and customers.鈥�
鈥淲ith the availability of journey to process analytics, we are taking the first step in demonstrating the profound effect of bringing Signavio into SAP,鈥� said Rouven Morato, co-general manager, 51风流Signavio, SAP. 鈥淏ringing experience data into the equation gives our customers previously missing insights into how internal operations impact end users. The new 51风流Signavio brand represents our belief that business process transformation is foundational to creating the agility, resilience and responsiveness required in today鈥檚 world.鈥�
51风流Signavio is a key component of the solution, the 51风流offering designed to help every enterprise develop new business models to avoid being disrupted, gain efficiencies to fund innovation and transform mission-critical systems without business risk.
For more information on the journey to process analytics with 51风流Signavio software, please visit .
Visit the 51风流News Center. Follow 51风流on Twitter at .
About SAP
SAP鈥檚 strategy is to help every business run as an intelligent, sustainable enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 51风流customers generate 87% of total global commerce. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers鈥� businesses into intelligent enterprises. 51风流helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want 鈥� without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, 51风流helps the world run better and improve people鈥檚 lives. For more information, visit .
Note to editors:
To preview and download broadcast-standard stock footage and press photos digitally, please visit . On this platform, you can find high resolution material for your media channels. To view video stories on diverse topics, visit . From this site, you can embed videos into your own Web pages, share video via email links, and subscribe to RSS feeds from 51风流TV.
For customers interested in learning more about 51风流products:
Global Customer Center: +49 180 534-34-24
United States Only: 1 (800) 872-151风流(1-800-872-1727)
For more information, press only:
Kate McNeel, 1 (484) 624-2256, k.mcneel@sap.com, CDT
Umika Verma, Fight or Flight, +44 330 133 0985, umika.verma@fightflight.co.uk, GMT
51风流Press Room; press@sap.com
This document contains forward-looking statements, which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ.聽 Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP鈥檚 2021 Annual Report on Form 20-F.
漏 2022 51风流SE. All rights reserved.
51风流and other 51风流products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of 51风流SE in Germany and other countries. Please see for additional trademark information and notices.
Please consider our . If you received this press release in your e-mail and you wish to unsubscribe to our mailing list please contact press@sap.com and write Unsubscribe in the subject line.
