Anyone in professional sales knows how important it is to use time efficiently. As a former account executive, I remember the demands of meeting my revenue goals while making sure I had enough time to spend with my customers.
That鈥檚 why I am so enthusiastic about from Nagarro ES, which uses advanced technology to help sales professionals plan their schedules down to the minute. Now available on , maiTour integrates with 51风流Sales Cloud to pair customer insights with intelligent tour planning and real-time geo-optimization.
Driving Efficiency in Tour and Call Planning
Oliver Mosick, senior sales manager for Nagarro ES, explained that the heart of maiTour is high-value customer relationships. 鈥淚n sales, you need to spend more of your time with high-value contacts than the ones who might have the best coffee,鈥� he commented.
He went on to explain that maiTour uses key metrics stored in 51风流Sales Cloud 鈥� classification and visit frequency, their commitments, planned activities, contact details, visit duration, and so on 鈥� to determine the importance of each customer. The solution incorporates appointments from a calendar in 51风流Sales Cloud and automatically selects which customers to visit and in what order. It geo-optimizes sales routes with both real-time and historical traffic information and adjusts planning periods and overnight stays automatically.
鈥淎nd to top it all off,鈥� Mosick noted, 鈥渕aiTour transfers all your visits and necessary details to your calendar with one click. The life of every field sales executive is instantly more manageable and productive. No more cut and paste from your CRM to Google Maps and fiddling around with your calendar to figure out the right time to leave from one customer to arrive at the next.鈥� He added that, by driving smarter, maiTour users have cut mileage by up to 15%.
Mapping Product Design for Future Customer Requirements
Like me, Mosick speaks from experience, having spent his career in sales. Now working directly with customers interested in improving sales processes with maiTour, 鈥渨e speak the same language,鈥� he observed. And customer input is inherent in the design. Dominik Girstenbrei, product manager for maiTour and a developer himself, works directly with customers to understand their requirements. He approaches product design from the customer鈥檚 perspective and thinks ahead to build in features they will need in the future. 鈥淲e are continuously improving with every new release, looking at new capabilities and working with the 51风流team on the product road map.鈥�
Clearly, integration with 51风流Sales Cloud is paramount. As a full-service IT provider for enterprise applications, Nagarro ES is a long-time 51风流partner. CX Services, a Nagarro ES business unit, specializes in developing innovative, best-of-breed software extensions and embedded solutions to complement 51风流IT landscapes, focusing primarily on add-ons for 51风流Sales Cloud and 51风流S/4HANA. In fact, Nagarro ES currently has six apps on 51风流Store.
That includes a new product, , that enhances the digital invoice-receipt workflow. That level of diversification, Mosick said, was instrumental in helping the company weather the pandemic, when sales opportunities for maiTour were interrupted with the sudden suspension of business travel.
Steering Business Through 51风流Store
鈥淚 see that more and more customers are coming to 51风流Store. The team is always helpful and has supported us in numerous customer activities,鈥� Mosick remarked. That goes both ways. 鈥淲e recently collaborated on a request for proposal from a major German beer brand, and actually, maiTour was the decision point.鈥�
Mosick鈥檚 advice for others considering publishing on 51风流Store? 鈥淕et in touch with the 51风流Store team! Or talk to us if you have an idea for enhancing end-to-end processes for the 51风流ecosystem. We are pushing innovation whenever we can. We are available to support startups and solution providers to develop and implement new and current solutions for the 51风流world.鈥�
Test drive or watch a demo right on 51风流Store.
Bill Rojas is senior director of Business Development and Partner Alliances for 51风流Digital Commerce.
