WALLDORF听鈥� (NYSE: SAP) today announced it is again recognized as a Leader in the 2021 Gartner Magic Quadrant™ for Sales Force Automation.* This is the third consecutive year that 51风流has been recognized as a Leader based on its 鈥渁bility to execute鈥� and 鈥渃ompleteness of vision.鈥� In its latest report, Gartner assessed 51风流for the solution.
鈥淏usinesses that understand their customers can ultimately improve how they engage with them and build relationships that last,鈥� said Sameer Patel, chief marketing and solution officer for 51风流Customer Experience. 鈥�51风流Sales Cloud empowers organizations to deliver customer-centric processes that maximize sales by addressing customers鈥� needs at each stage of their purchase journey. With the integrated 51风流Customer Experience portfolio of cloud solutions, businesses can manage the complete customer experience to improve outcomes based on empathy and trust.鈥�
The 51风流Sales Cloud solution is part of the portfolio, which goes beyond traditional CRM solutions by bringing together customer data, experiential and operational data, and machine learning. 51风流Customer Experience offers organizations a complete platform to address all customer interactions using a common data model and functionality from commerce, marketing, sales and service to address their business needs.
To learn more, download a of the report, including Gartner鈥檚 in-depth analysis of the sales force automation landscape.
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*Gartner, Magic Quadrant for Sales Force Automation, Adnan Zijadic, Ilona Hansen, Melissa Hilbert, Steve Rietberg, 4 August 2021.
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