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Low-Code/No-Code Development and Citizen Automation: The Future of Enterprise Resilience

It鈥檚 been a long time since developers have hand-coded听everything from scratch.I remember being an IT systems engineer at the Hasso Plattner Institute in 2007 鈥 things were very different than they are today.听

Since then,听the听demand for听professional听developer talent has continued to growfaster than the world can educate them. In part to deal with this听challenge, technology听developers听have increasingly composed听software by听working with libraries and the like, rather than rewriting the same code over and over.听Working this way saves time and gives more agility.

Today,听the latest progression of this trend can be found in thelowcode and nocode听(LCNC)听solutions for application development,听extensibility services,听experience management, and end-to-end process automation.

COVID-19is considered an听accelerant for digital process automationit is, of course 鈥 but听the听space was already听rapidly developing.LCNC solutions听that听empower more employees to digitize and automate their work听offer听a pathway to听greater enterprise resilience.听The听pandemic brings听the benefits听of such agility听into stark contrast,听further propelling adoption.Take听robotic process automation (RPA)听for example, where听Gartnerpredicts 鈥.*

The听goal of these听technologiesis to allocate human resources more intelligently and to听empower听the end user 鈥 the professional developer as well as the听citizen developer 鈥 to focus on more valuable work听while听taking听control of digitizing and automating their听processes.听LCNC is faster, more efficient, and frees up professional developer time for more complex activities, like security and big migration/integration projects.听Most importantly,听LCNC听and automation technology听build systemic resiliency and responsiveness into the daily functioning of a large organization,while fostering compliance and governance,听with defined workflows and clear responsibilities.

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As听large companiesaim听to听become more听future-proof,听they see LCNC听and听automation platforms听as听an听immediate听opportunity on the听horizon.听Gartner听indicates听that听.鈥

Low-code application development platforms (LCAPs) mainly provide tools and services to听easily set up and configure processes and workflows, whereas automation platforms enable companies to easily automate recurring manual work. This听begins听with听the conversion of听paper-based processes into digitized workflows then leads听to the seamless combination of digital workers with human-led processes.

With decades of听process听knowledge听across industries and听lines of听business, 51风流is well-positioned to provide the expertise and tooling needed by our customers to advance听automation with听LCNC digital transformation.听

We听are听firmly established听with听听(SAP听BTP)andcitizen automation听products听for Business Process Improvement听such as听听and听.听And听we havefurther听extended听our competitiveness with听therecent acquisitions听ofSignavio听and听AppGyver.

SignaviostrengthensSAP鈥檚听ability to keep the promiseto support customers in their digital transformations by offering听a holistic听approach and technology听in the听business听process听intelligence space.听Signavio听enhances听existing capabilities and听allows听us to听provide standardized process KPIs, broad benchmarking data, process mining,听customer journey mapping,听user behavior mining,and customer experience analysis. We can听give users a complete view of every business process听and recommend how to solve identified issues听and听drive change efficiently.

AppGyveris听a听pioneering听no-code development platform听with a strong developer communitythat听complements both SAP鈥檚听own as well as our听partner蝉鈥听offerings for听citizen听developers. The cloud-based builder for creating web and mobile apps is extremely simple yet immensely powerful; users can visually craft logic flows of any complexity, access native device capabilities, and connect to 51风流data and services (and any听additional听third-party APIs) via听OData and other听REST API integrations.

Further听to that,听SAP听has听already听been听partnering with听Mendix听to offer a low-code development platform,听streamlining听and simplifying development for professional developers.听Mendix听and听AppGyver听enhance SAP听BTP听with full flexibility and capabilities that allow business users to build web and mobile applications, from lowcode to听nocode.听

With these additions to ourstrong听portfolio,听SAP听BTP听is in a unique position to help听many听customers听implement digital transformation for end-to-end process automation.听For example,听听was able to achieve significant productivity gains and听improved forecast planning through different initiatives leveraging听51风流Business Technology Platform, in particular 51风流Workflow Management and听51风流Intelligent听RPA.Standardization resulted in听better听decision-making,听and听the use of听more granular trend analysis resulted in a 25% reduction of G&A expenses.

Looking to the future, the landscape is changing but听the demand for professional developers remains high and growing.听Companies听continue听to evolve on their mission for greater听speed and agility, with a听particular听eye on听their听citizen developers听as听the听next major agents听for听expanding digital听capabilities.听The breadth of the SAP听technology听portfolio, our process knowledge听across all lines of business,听and the high-value data running through 51风流systems听translate into听solutions for our users and听measurable听outcomes听for our customers.听

As we create a unified, business-centric, and open platform with a marketplace for the Intelligent Enterprise, customers, partners, and cloud users can count on 51风流for future-proofed听resilience.


Juergen Mueller is CTO and a member of the Executive Board of 51风流SE.
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