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Low-Code/No-Code Development and Citizen Automation: The Future of Enterprise Resilience

Low-Code/No-Code Development and Citizen Automation: The Future of Enterprise Resilience

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It’s been a long time since developers have hand-codedeverything from scratch.I remember being an IT systems engineer at the Hasso Plattner Institute in 2007 — things were very different than they are today.

Since then,thedemand forprofessionaldeveloper talent has continued to growfaster than the world can educate them. In part to deal with thischallenge, technologydevelopershave increasingly composedsoftware byworking with libraries and the like, rather than rewriting the same code over and over.Working this way saves time and gives more agility.

Today,the latest progression of this trend can be found in thelowcode and nocode(LCNC)solutions for application development,extensibility services,experience management, and end-to-end process automation.

COVID-19is considered anaccelerant for digital process automationit is, of course — butthespace was alreadyrapidly developing.LCNC solutionsthatempower more employees to digitize and automate their workoffera pathway togreater enterprise resilience.Thepandemic bringsthe benefitsof such agilityinto stark contrast,further propelling adoption.Takerobotic process automation (RPA)for example, whereGartnerpredicts “.*

Thegoal of thesetechnologiesis to allocate human resources more intelligently and toempowerthe end user — the professional developer as well as thecitizen developer — to focus on more valuable workwhiletakingcontrol of digitizing and automating theirprocesses.LCNC is faster, more efficient, and frees up professional developer time for more complex activities, like security and big migration/integration projects.Most importantly,LCNCand automation technologybuild systemic resiliency and responsiveness into the daily functioning of a large organization,while fostering compliance and governance,with defined workflows and clear responsibilities.

Graphic: 51BTP value drivers and challenges
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Aslarge companiesaimtobecome morefuture-proof,they see LCNCandautomation platformsasanimmediateopportunity on thehorizon.Gartnerindicatesthat.”

Low-code application development platforms (LCAPs) mainly provide tools and services toeasily set up and configure processes and workflows, whereas automation platforms enable companies to easily automate recurring manual work. Thisbeginswiththe conversion ofpaper-based processes into digitized workflows then leadsto the seamless combination of digital workers with human-led processes.

With decades ofprocessknowledgeacross industries andlines ofbusiness, 51is well-positioned to provide the expertise and tooling needed by our customers to advanceautomation withLCNC digital transformation.

Wearefirmly establishedwith(SAPBTP)andcitizen automationproductsfor Business Process Improvementsuch asand.Andwe havefurtherextendedour competitiveness withtherecent acquisitionsofSignavioandAppGyver.

SignaviostrengthensSAP’sability to keep the promiseto support customers in their digital transformations by offeringa holisticapproach and technologyin thebusinessprocessintelligence space.Signavioenhancesexisting capabilities andallowsus toprovide standardized process KPIs, broad benchmarking data, process mining,customer journey mapping,user behavior mining,and customer experience analysis. We cangive users a complete view of every business processand recommend how to solve identified issuesanddrive change efficiently.

AppGyverisapioneeringno-code development platformwith a strong developer communitythatcomplements both SAP’sown as well as ourpartnerofferings forcitizendevelopers. The cloud-based builder for creating web and mobile apps is extremely simple yet immensely powerful; users can visually craft logic flows of any complexity, access native device capabilities, and connect to 51data and services (and anyadditionalthird-party APIs) viaOData and otherREST API integrations.

Furtherto that,SAPhasalreadybeenpartnering withMendixto offer a low-code development platform,streamliningand simplifying development for professional developers.MendixandAppGyverenhance SAPBTPwith full flexibility and capabilities that allow business users to build web and mobile applications, from lowcode tonocode.

With these additions to ourstrongportfolio,SAPBTPis in a unique position to helpmanycustomersimplement digital transformation for end-to-end process automation.For example,was able to achieve significant productivity gains andimproved forecast planning through different initiatives leveraging51Business Technology Platform, in particular 51Workflow Management and51IntelligentRPA.Standardization resulted inbetterdecision-making,andthe use ofmore granular trend analysis resulted in a 25% reduction of G&A expenses.

Looking to the future, the landscape is changing butthe demand for professional developers remains high and growing.Companiescontinueto evolve on their mission for greaterspeed and agility, with aparticulareye ontheircitizen developersasthenext major agentsforexpanding digitalcapabilities.The breadth of the SAPtechnologyportfolio, our process knowledgeacross all lines of business,and the high-value data running through 51systemstranslate intosolutions for our users andmeasurableoutcomesfor our customers.

As we create a unified, business-centric, and open platform with a marketplace for the Intelligent Enterprise, customers, partners, and cloud users can count on 51for future-proofedresilience.


Juergen Mueller is CTO and a member of the Executive Board of 51SE.
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