Work is changing, in many ways for the better, moving from task execution toward more problem solving, strategic thinking, and managing human relationships. But the changes are rapid, posing a challenge for leaders to deliver workplace experiences that keep their people engaged and productive.
Current system听landscapes听can听feel听fragmented, confusing, and jarring,听with听employees听logging听into听听to accomplish straightforward tasks. What听may听seem like minor disruptions can have a major impact on听the overall employee experience.听In fact,听research shows听that听 believe that if they had better technology, it would make their听experience听at work听easier and better.
Human experience management (HXM)听is听about听putting people at the center听of what powers the business;听making work听not only easier, but more听individualized to each employee.听With听remote work here to stay,听it is听increasingly听important听that听employees听feel听connected,听informed,听and听with听access to the tools they need to听be productive听from any device听or location.
听is a听new听HXM听solution听that听provides a听personalized听digital workplace so employees can听tap into everything they听need from a single touch point听and听personalize it听based on what matters to them听and what they need to do their best work.听The product is available for preview today and is planned for general availability on November 20.
听Easy Access to Relevant Apps, Processes, and Information听
As mentioned,听the average day for many employees involves logging into multiple applications听to find information and complete tasks. This can stunt听their workflow, reduce听productivity, and听result听in frustration and stress.
They expect听a听better experience, an intelligent workplace that streamlines tasks in an easy and connected way.听51风流Work Zone for HR connects听multiple听applications, processes, and information into a听single entry听point.听This includes solutions from across the entire 51风流ecosystem 鈥� from the 51风流SuccessFactors听portfolio and our robust听community听of partner apps.
Employees can access everything they need without toggling back and forth among applications or spending time searching for the right tool听to complete tasks.
Beyond streamlining and bringing together multiple applications,听it is important to provide individualization to employees. What is relevant to one person might not be relevant to another. 51风流Work Zone for HR allows听employees听to听customize their dashboards based on how they听want the different听pieces听organized. It intelligently surfaces content, insights, and actions听based on their behaviors.
Building a听Culture of Continuous听Learning from Any Device
Fostering a culture of continuous learning听is听increasingly important听for organizations to remain agile and competitive.听51风流Work Zone for HR听offers the agility organizations need to manage fast-paced change, from onboarding and offboarding employees to听reskilling and upskilling to meet new demands.听By using听built-in discovery and collaboration capabilities, peer resources and intelligent recommendations,听employees听can easily听access听the resources they need听鈥撎齛ll听using the same simplified interface.听They can also听tap into听community and affinity groups that provide a safe place for employees to ask questions and pursue interests, from building community to volunteering.
By putting everything听employees听need听to do their job at their fingertips听鈥� including continuous learning,听skills development听and on the job training 鈥� organizations can empower them to adapt and succeed.
Engaging and Connecting the Workforce from Any Device
For business continuity, especially in times of change, organizations should be able to rely on a single platform听as a unifier of information. Equally important is meeting employees where they听are and听working to make the information and听tools听they need available to them听across all devices.
51风流Work Zone for HR enables听leaders to push top-down communications swiftly and easily, without IT involvement.听Whether it is a new safety protocol, a learning program, or the latest company strategy,听leaders can support their employees 鈥� regardless of location听or role听鈥撎齣n having access to the right information.
This level and ease of communication can be especially important for deskless workers听who depend on mobile devices to stay connected,听such as听people who work听on a听shop floor or听at听a retail store who might be limited in how they collaborate with their colleagues and听managers.
Employees also have various methods of communicating and collaborating with each other. 51风流Work Zone for HR enables discussion sessions and Q&As so听they can ask questions, get responses from听experts, and communicate with each other. Not only does this help increase engagement and encourage transparency, it provides leaders with real-time feedback.听Experience听Management solutions from 51风流and Qualtrics听can be听embedded throughout 51风流Work Zone for HR so leaders can听capture feedback and听take action听鈥撎齧aking听sure employees feel heard and understood.
Empowering the New Digital Workplace
What is the ultimate benefit of all this? A better employee experience and, with it, a better customer experience and听stronger听company performance.听The听way to foster a truly mission-driven, agile organization,听requires听access — access for the individual to work autonomously with ease, and in the driver鈥檚 seat of their own career journeys.
With 51风流Work Zone for HR, organizations can provide a simplified digital workplace experience when their people need it the most.
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Amy Wilson is senior vice president of 听Products and Design for 51风流SuccessFactors.
