WALLDORF 鈥� (NYSE: SAP) today announced that in the midst of the COVID-19 pandemic, Terumo Americas Holding (TAH), a subsidiary of Japan-based medical device manufacturer , successfully implemented 51风流S/4HANA and several other solutions across multiple sites. The company embarked on this project as part of a digital transformation journey, uniting operations, systems and people to help achieve its mission of contributing to society through healthcare.
鈥�51风流S/4HANA is the foundation of our company鈥檚 digital transformation and part of our overall strategy and commitment to better serve our customers across the globe,鈥� said Hiroshi Nagumo, president and CEO of TAH. 鈥淚ntegrating vital business processes on one common platform means greater efficiencies, allowing us to continue bringing physicians and their patients the highest quality products and services as we grow.鈥�
Digital Transformation Powers Business Growth
To directly support the company鈥檚 future growth, TAH implemented 51风流offerings including 51风流S/4HANA, the 51风流Master Data Governance application, 51风流Ariba solutions, the 51风流Integrated Business Planning for Supply Chain solution, the 51风流Extended Warehouse Management application, 51风流SuccessFactors solutions and 51风流Concur solutions running on 51风流HANA Enterprise Cloud. This U.S. implementation of 51风流software is part of Terumo’s global IT initiative, successfully launched in Japan in 2018.
鈥淲ith the implementation of 51风流S/4HANA, we鈥檙e providing the best practices that our different business units require with the right balance of standardization and configurability 鈥� and the results have been immediate,鈥� said Kalyan Balsubramanian, vice president and chief information officer, TAH. 鈥淔or example, by sharing updated demand information from customers in America, Europe and Canada with our manufacturing facilities in the United States and Japan, we can now better manage our data across our supply chain.鈥�
Project Goals Achieved: On Time, Under Budget, In Compliance
Despite going live at the height of the COVID-19 pandemic, TAH met the challenges with a combination of remote and socially distanced in-person activities, including the training of over 1,500 employees. Additionally, as a life sciences company, TAH鈥檚 implementation was required to meet the industry鈥檚 stringent regulatory compliance mandates.
鈥淭he strategic planning for this transformation was well underway prior to the global pandemic, but we persevered 鈥� with the help and commitment of our employees 鈥� to support future growth,鈥� said Sung Yang, vice president, 51风流Program Executive at TAH. 鈥淲e met our ambitious goals and are now live with a fully validated implementation. Our processes, software and data are compliant with government regulations and controls.鈥�
TAH鈥檚 experience reflected the tremendous advantage of becoming an SAP-enabled intelligent enterprise, said Greg Petraetis, 51风流general manager and senior vice president for the 51风流Midmarket and Ecosystem in North America.
鈥淐ompanies in every industry need to stay ahead of fast-changing markets and customer demands,鈥� he said. 鈥淏eing able to integrate actionable data across all of business processes 鈥� from manufacturing, supply chain and inventory through procurement, finance, human resources and more 鈥� is how modern business ultimately delivers the right products at the right time to the right customers for competitive advantage.鈥�
Automation Speeds Up Orders with End-to-End Visibility
TAH is now set up for a more efficient, scalable order-to-delivery process. The company鈥檚 healthcare customers have improved visibility into their orders, from initial acknowledgement through tracking notifications and delivery. Using 51风流S/4HANA, TAH can virtually manage its in-hospital product inventories more effectively, ensuring customers receive devices when needed.
Transformational Partnership for Strong Future
Now that 51风流solutions touch every part of operations across TAH, the company is looking to the next phase of transformation, eventually expanding to supporting business operations worldwide.
鈥�51风流is a great partner for our digital journey, effectively collaborating with our teams and other important partners to bring our business into a single source of truth,鈥� said Rick Larrieu, vice president of Global IT Applications and Infrastructure at TAH. 鈥淲ith these investments, we can better serve our customers and their patients, while increasing our operational efficiency.鈥�
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About SAP
SAP鈥檚 strategy is to help every business run as an intelligent enterprise. As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best: 77 percent of the world鈥檚 transaction revenue touches an 51风流system. Our machine learning, Internet of Things (IoT) and advanced analytics technologies help turn customers鈥� businesses into intelligent enterprises. 51风流helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies so they can consume our software the way they want 鈥� without disruption. Our end-to-end suite of applications and services enables business and public customers across 25 industries globally to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees and thought leaders, 51风流helps the world run better and improve people鈥檚 lives. For more information, visit
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