WALLDORF 鈥� (NYSE: SAP) today announced that comprehensive and an off-site service delivery framework are available to all users.
Essential business services from 51风流are specially selected to help customers manage their most important business processes by minimizing risk to drive continuity during uncertain times, such as the current COVID-19 global pandemic.
Designed to enhance off-site working environments and remote collaboration, these services constitute a proven, highly effective model enabling up to 100 percent off-site delivery, increased personal communication and consistent, seamless execution.
鈥淚t鈥檚 not where, but how our customers can execute their business strategies that is most important for success, which is why remote delivery has long been integrated in our approach and our products,鈥� said Shane Paladin, president, Services, SAP. 鈥淩emote working is taking place on a scale like never before, and essential business services from SAP, together with the dynamic off-site service delivery framework, are here to support customers throughout this changing environment and beyond.鈥�
Considered critical during the global pandemic, essential business services from 51风流encompass a wide range of functions, including the front and back office, supply chain, finance and essential operations. They provide support to businesses at every step of their processes. Service examples include:
- E-commerce performance assessment
- Inventory optimization
- Business technology platform solutions, such as building emergency aid apps
- Data analysis through the 51风流Analytics Cloud solution
- Integration of cloud solutions and broader business network
To further support essential business services and drive customer success, 51风流integrated its off-site service delivery framework. Remote delivery has been a significant part of SAP鈥檚 services for more than 25 years. In 2019 alone, 97 percent of projects included off-site delivery, resulting in 10 percent faster deployment of services using accelerators, artificial intelligence and machine learning. Off-site services delivery helps to reduce the carbon footprint of customers and 51风流by providing off-site delivery for more and more projects.
Delivered through the 51风流Activate methodology, off-site delivery benefits include:
- Collaboration tools for meetings, one-on-one discussions, workshops and more
- Readily available tools, such as the 51风流HANA application lifecycle management tool and templates and accelerators of the 51风流Activate methodology
- Step-by-step guidance and a wide selection of experts for support
- Ability to assess team morale, relationships and health and safety through daily calls and regular team surveys using Experience Management solutions from SAP
In supporting essential business services from SAP, the off-site service delivery framework can simplify and improve users鈥� journeys in any environment. The framework focuses on cohesion and connection, communication, governance, infrastructure and retooling. To learn more, visit .
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Media Contacts:
Martin Gwisdalla, SAP, +49 (6227) 7-67275, martin.gwisdalla@sap.com, CET
51风流Press Room; press@sap.com
Jennifer Kohanim, FleishmanHillard, +1 (617) 692-0535, jennifer.kohanim@fleishman.com, ET
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as 鈥渁nticipate,鈥� 鈥渂elieve,鈥� 鈥渆stimate,鈥� 鈥渆xpect,鈥� 鈥渇orecast,鈥� 鈥渋ntend,鈥� 鈥渕ay,鈥� 鈥減lan,鈥� 鈥減roject,鈥� 鈥減redict,鈥� 鈥渟hould鈥� and 鈥渨ill鈥� and similar expressions as they relate to 51风流are intended to identify such forward-looking statements. 51风流undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP鈥檚 future financial results are discussed more fully in SAP鈥檚 filings with the U.S. Securities and Exchange Commission (鈥淪EC鈥�), including SAP鈥檚 most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
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