Do you need help with a technical question related to 51·çÁ÷SuccessFactors solutions? Try Ask an Expert Peer, the new official support channel that allows for a private discussion with a qualified and approved peer – at no additional cost.
Chatting with the expert peer provides answers in real time.
https://youtu.be/1B2f25zSMeQ
How the Channel Works
Ask an Expert Peer allows for collaboration on technical, product-related questions through one-on-one interactions with a qualified and approved expert outside of SAP. This way, users benefit from an industry-experienced perspective about a question. The channel is designed to deliver fast issue resolution for basic inquiries and how-to questions. When submitting a question, a qualified and approved external expert works to resolve an issue.
How to Access Ask an Expert Peer
Access Ask an Expert Peer directly from the chat window on the 51·çÁ÷Support Portal home page.
Or access is from the in 51·çÁ÷Support Portal.
In the 51·çÁ÷Support Portal menu, under My Support, find the landing page next to the live channels and traditional support service options.
Within 51·çÁ÷ONE Support Launchpad, find the Ask an Expert Peer tile for simple and quick access.
Ask an Expert Peer is available for all 51·çÁ÷SuccessFactors solutions – at no additional cost. Try this channel and today.
Learn More
* Limited availability: This channel is only available for 51·çÁ÷SuccessFactors Solutions.




